Simple Returns

You can return eligible items within 30 days of purchase or start a warranty process for items covered under BH-USA warranty. (Please see complete returns and warranty policy.) An original receipt is required. If you purchased direct from BH-USA please have your order number. Review the full list of ineligible items and our refund policy before starting the process. Refund Policy

Start Return Process

Begin the return process by giving us some details and we will create a UPS shipping label to bring to a UPS drop-off location. Pack your item(s) in the original manufacturer's box and use sufficient packing to prevent damage in transit.

You will be responsible for return shipping costs.

Start Return

Start Warranty Process

Begin the warranty process by giving us some details and we will create a UPS shipping label to bring to a UPS drop-off location. Pack your item(s) in the original manufacturer's box and use sufficient packing to prevent damage in transit.

All warranty items are the customer's responsibility to pay for return shipping charges.

Start Warranty

Re-Print a Shipping Label

Need to re-print a shipping label? You will need your Return Reference Number for returns that were processed online within the last 7 days.

Get New Label

Track My Return

Enter your return reference number to track your return.

Track My Return

My Package is Damaged

We're sorry your package arrived damaged, we understand the inconvenience this could cause. If one or more of your packages arrived damaged, you may use the automated warranty and return modules above for all eligible items.

If your product is not eligible for a simple return or warranty, please contact our customer service team to help. During normal business hours, you can call our support department directly or open a live chat session with a customer service representative.

Call Support
(844) 367-5806
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