Simple Returns
You can return eligible items within 30 days of purchase or start a warranty process for items covered under BH-USA warranty. (Please see complete returns and warranty policy.) An original receipt is required. If you purchased direct from BH-USA please have your order number. Review the full list of ineligible items and our refund policy before starting the process. Refund Policy
Start Return Process
Begin the return process by giving us some details and we will create a UPS shipping label to bring to a UPS drop-off location. Pack your item(s) in the original manufacturer's box and use sufficient packing to prevent damage in transit.
You will be responsible for return shipping costs.
Start ReturnStart Warranty Process
Begin the warranty process by giving us some details and we will create a UPS shipping label to bring to a UPS drop-off location. Pack your item(s) in the original manufacturer's box and use sufficient packing to prevent damage in transit.
All warranty items are the customer's responsibility to pay for return shipping charges.
Start WarrantyRe-Print a Shipping Label
Need to re-print a shipping label? You will need your Return Reference Number for returns that were processed online within the last 7 days.
GET NEW LABELMY PACKAGE IS DAMAGED
We're sorry your package arrived damaged, we understand the inconvenience this could cause. If one or more of your packages arrived damaged, you may use the automated warranty and return modules above for all eligible items.
If your product is not eligible for a simple return or warranty, please contact our customer service team to help. During normal business hours, you can call our support department directly or open a live chat session with a customer service representative.
Call Support(844) 367-5806 Start A
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